General Comments and Feedback

Comments

[Jennifer]

Customer Service is great.They made good on some broken plastic Martini glasses for my fiancee's 40th. Everyone loved the plastic glasses soo much that brought them to our next event. Our engagement party! BTW I bought the novelty oversized engagement rings from plum party and put them around the napkins with plastic utensils inside for our engagement party. It made a great theme, favor and the my girls were wearing them out one night for funn! Love this site, will come back for more unique shopping party ideas!

[Emily]

I'm getting married this summer. We're having a masqerade ball and I was looking for party crakers as favors/ fun. We purchased two kinds of crakers to compare which we liked better and popped them at new years. It was so much fun... we made sure to pop them all and found that the cheeper ones actually had more fun toys and better colored crowns! (though the paper was nicer one the more expenseive ones) Your service was prompter than expected and everything arrived without breaking. We'll be ordering about 300 more crackers in a few months! Thanks for being a great service web site. :)

[Matt Winder]

I ordered a product as a Christmas present a week before Christmas and upgraded to two day shipping. Just to make sure It got here on time. Two weeks after Christmas I called plumparty and asked them where my product was. They told me the product was out of stock and that they would refund my money. No Emails. No communication at all. Very disappointed. I will not buy from plumparty again.

[Kelly Levy]

I love Plum Party, they have the best stuff for party giveaways, I loved the trophies for best costume! I also like that whatever I order, I can order it at regular shipping and it comes really fast!!

[Jacquie]

Everything was great. I received my order in time for my party. I will be using you guys again in the future. Thank you.

[Lee Wilson]

The order was received in a timely fashion. The masks were very cute. The quality was extremely poor. We were using them for a Christmas play and the holes holding the elastic simply would not hold, the foam tore and the children were not able to wear them. I would still order form you again, the product just wasn't a good one.

[Janice]

I love PLUM PARTY!! Everything I have ordered from you has been shipped and well received. The gifts I purchased this year, mainly to help Santa stuff stockings, were soooooo well received, fun, and big time hits! Everyone wants to know where I got my things, but I am afraid to tell them all my secret!! You have a wonderful selection and it makes shopping fun!!! Thank you!!

[Emma]

After receiving the news that I would be planning and decorating our company Christmas party this year I was so happy to have found Plum Party online. Plum Party does an amazing job, from their inventory of wonderfully unique items to the delivery! I am very pleased with everything and can't wait to shop for my next party, personal or business :-)

Thank you so much for providing such a great service!

Sincerely,
Emma, Marketing Assistant/Transaction Coordinator
Kennedy & Associates
A California Corporation

[Soijett]

I love, love Plum Party! I have ordered before. But this time was for my PMS Party hosting business. I needed timely delivery and quality product. You lived up to my expectations. Thank you! Your Plum Boutique is wonderful. My PMS Jr. Girls loved the gifts. Keep up the good work!

The PMS Girl

[Anna]

I received my order with one item missing, no email from you ahead of time to alert me to this so I could make a decision as to what I want in replace of it. I had to contact you to tell you it was missing and Courtney promised to send me a return shipping label as I couldn't use an incomplete order. Well I had to wait several weeks for that, at which point it was too late I emailed Courtney asking for a refund. I've now sent her three emails with no response. Today I get an email asking me about my order and it says instead of replying to it I'm supposed to click on the link that takes me here.

[Gayle]

Wonderful site. Came across you by accident and am so pleased with my purchase. Black and White polka dots are my "thing" and the paper plates and napkins will make my next little get together with friends a little more fun and interesting. Will shop with you again someday. Thank you for your quick delivery also.

[d.caster]

I bought the biodegradable "Bambu" disposaable plates for a Pre-U2 Pearl Jam concert party and they were great. Everybody loved them, just a little nicer then a paper plate, enviornmentally friendly and they went with the Euroasian menue perfectly.I received them very quickly. The selection here in Hawaii is preatty limited so I was thrilled to find Plum Party on line.
Aloha

[Nancy]

Yes, I did receive the autumn disposable picks before the Holidays. I used them for serving meatballs, pigs-in-a blanket and different cheese's on Christmas Day. They added alot of different color to the table and looked very festive. I still have not received the other part of my order which is code #15045 flamingo toothpicks. I was planning on givig these away as a Christmas gift to a very close friend who collects flamingo's. I am still waiting for this order.

[Melissa]

I received what I thought was my order as promised in a timely fashion only to be very disappointed when I opened the box! It was someone else's order not even close to what I had ordered. Upon contacting the company they assured me they would send out my order at their expense of 2 day shipping and refund my shipping costs only that did not happen! A week later my order finally arrived and yes I was very happy with the product just not the shipping and receiving of the product!!

[Lauren]

I LOVED the Cigar pens!! My brother is about to be married and I ordered them for him and his groomsmen. He thought they were a cool idea. I also bought my boyfriend one because I wanted him to stop smoking cigars and it was a smooth way to say " Hey, you can still look suave, but in a healthy way!" Thank you for your creative and fun items!

[Valerie]

I love the retro items that Plum Party sells. The Vintage look Christmas poppers were out of stock but they let me know when they were available again and they got them to me very fast. It was a very good shopping experience for me and I have recommended them to family and friends.

[Melissa]

My order was on backorder for so long that I ended up cancelling the order. Hopefully if I order again I won't have the same problem.

[Mrs. B]

I ordered the table top bowling set for my husband as a stocking stuffer for Christmas and he just loved it! The website is easy to navigate and the order arrived in a timely manner. I already have my eye on another item that I hope to purchase here soon! Thanks!

[Molly]

I loved my plum party vine dishes- I gave them to my sister for Christmas and she adores them! A++++ thank you!

[North Grueskin]

Ordered the circus bowls and platters. Very cute! My 1st package got lost, but I was given good customer service and you sent out another package which I received with no problem. Unfortunately, you were unable to send the elephant circus bowls as they were backordered. I used them at a circus birthday party. I didn't realize that they were throw away paper products when I ordered. I still liked them and will use the extras at a future party. I have since ordered 2 more times and received both of those packages also with no problems. You carry some really unique items.

[Susie]

I puchased 5 Caspari Christmas Logo napkins and 1 Caspari Hannakah napkin. I placed them in wrought iron napkin holders and gave them as holiday gifts to our friends. They were a BIG hit!

[Andrea]

I purchased the "I'm nuts about you" which I haven't given away yet, but I was very satisfied with... and I also bought "Dumb Dares for the Work Place" and I absolutely love it! We have wasted many hours at work playing this game... some of them are very off the wall, but some are very entertaining. I'm very satisfied!

[Bonnie McLeod]

I ordered the Grace platter for myself and my sister. It is currently being used as a jewelry holder...I just love the colors and the "pop" that it brings to the room.

[nancy]

My order was on back order and I waited a long time. I finally cancelled the order. That does not mean I will not be ordering from you in the future. I love your merchandise.

[Jean Wilbur]

I ordered some gold napkin rings with clear rhinestones on them and received them with no defects. The order was very prompt and just what I wanted. They are georgous and I can't wait to use them at my next party.